Website terms · In effect from this page's publication
Terms of Service
These terms govern your use of this website and the services offered through it. By using the site, you agree to them. The site is operated by Gizi Seimbang Konsultasi, Jl. Basuki Rahmat No. 12, Surabaya, Jawa Timur, 60271, Indonesia.
Operator
Gizi Seimbang Konsultasi
Jl. Basuki Rahmat No. 12,
Surabaya, Jawa Timur, 60271
+62 31 531 9876
Terms read as one document, not a menu of separate offers.
Questions about any clause go to the office, not to a form on this page.
Use of the website
Reading the site, and what you agree to
You may use this site for lawful purposes related to learning about nutrition and requesting a consultation. You agree not to misuse the site, attempt to disrupt it, or submit false information through its forms. We may restrict access where misuse occurs.
In practice this covers the ordinary things: reading our pages, following the everyday nutrition guidance we publish, and sending us a request when you want to talk to a dietitian. It also covers what we ask you not to do — running automated traffic against the site, probing it for weaknesses, copying pages wholesale, or entering invented details in a registration so that we cannot reach you.
If a pattern of use is clearly abusive, we may slow, pause, or block access to the affected part of the site while we look into it. Where we can, we will tell you what we found and what you can do next.
Registration and consultations
Submitting the registration form is a request for a consultation, not a confirmed booking. A consultation is arranged after a dietitian reviews your request and contact is made. No payment is collected through the registration form. Any applicable fee is explained before a session is confirmed.
What a submitted request means
- A request reaches our inbox and is read by a dietitian.
- We contact you to agree a time and the format of the session.
- Only after that confirmation does a consultation exist on a schedule.
What it does not mean
- It does not reserve a fixed slot in a calendar on its own.
- It does not create a payment obligation, and no card details are taken.
- It does not start any guidance before a dietitian has spoken with you.
Fees, when they apply, are described in the reply that confirms your session, together with what the session includes and how to reschedule. If you would rather talk to the office first, the phone line is open Monday to Friday, 09:00–18:00.
No medical advice
Content on this site provides general nutrition information for educational purposes. It does not constitute medical advice, diagnosis, or treatment, and it does not replace consultation with a physician. Always seek qualified medical care for medical conditions. Nutrition guidance is provided alongside, not instead of, medical care.
Practical translation: a dietitian can help you plan meals around a condition your doctor has already diagnosed, and can work with the guidance your doctor gave you. What a dietitian working with us does not do is diagnose a condition, prescribe medicine, or advise you to delay care you have been offered.
No guaranteed outcomes
Nutrition guidance depends on many factors specific to each person — medical history, medication, cooking at home, budget, working hours, and what your household already eats. We do not promise any particular result from a consultation or from following general guidance published on this site.
What we can promise is process: a dietitian reads your request, speaks with you, and works from what you actually eat rather than a template. How quickly that shows up in daily life is yours to judge.
Intellectual property
Text, images, and other content on this site belong to Gizi Seimbang Konsultasi or are used with permission. You may not reproduce or redistribute content for commercial purposes without written permission.
Reading, printing, or sharing a page with a friend or colleague is fine. Reusing our guides inside a paid product, a training package, or a competing service is not, unless you have asked us in writing first.
Third-party links
The site may link to external websites — dietary guideline pages, public health resources, or a tool we mention in a guide. We do not control those sites and are not responsible for their content or practices.
If a link we publish stops working or points somewhere unexpected, tell us by phone and we will review it.
Limitation of liability
To the extent permitted by law, Gizi Seimbang Konsultasi is not liable for indirect or consequential losses arising from use of this site or reliance on its general content. Nothing in these terms limits liability that cannot be limited under applicable law.
If you believe something on this site has caused you a loss, write to the address above with the details and we will look at it properly. Personal injury, fraud, and rights you hold as a consumer under Indonesian law are not affected by this clause.
Changes to these terms
We may update these terms. The current version is always available on this page, and the wording you see here is the version that applies to your use of the site. Continued use of the site after changes constitutes acceptance.
When a change affects how consultations are requested or what a registration means, we will say so plainly in the updated text rather than leave the difference to be discovered.
Governing law
These terms are governed by the laws of the Republic of Indonesia. Disputes are subject to the jurisdiction of the competent courts in Surabaya.
Contact
For questions about these terms, contact Gizi Seimbang Konsultasi at Jl. Basuki Rahmat No. 12, Surabaya, Jawa Timur, 60271, Indonesia.
Phone: +62 31 531 9876
Email: [email protected]
Office hours: Monday to Friday, 09:00–18:00.
Ask about a consultation through the Register for a Consultation page, or reach the office through the Contact page.
Where to go next
The rest of this site
Gizi Seimbang Konsultasi · Jl. Basuki Rahmat No. 12, Surabaya, Jawa Timur, 60271, Indonesia · Monday to Friday, 09:00–18:00